ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits

ISO 10014:2006 - Quality management - Guidelines for realizing financial and economic benefits

ISO 10014:2006 - Quality management - Guidelines for realizing financial and economic benefits

ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits, ISO 10014:2006 provides guidelines for realizing financial and economic benefits from the application of the ISO 9000 quality management principles.

ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits is directed to top management of an organization and complements ISO 9004 for performance improvements. It provides examples of achievable benefits and identifies management methods and tools that are available to assist with the achievement of those benefits.

ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits consists of guidelines and recommendations, and is not intended for certification, regulatory or contractual use.

These ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits management principles include:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

A cornerstone of this standard is a self assessment gap analysis tool that helps identify your current position and prioritise opportunities for value added action. Plan-Do-Check-Act process models then assist in the targeted application of the interrelated management principles. ISO 10014:2006 – Quality management – Guidelines for realizing financial and economic benefits


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